| All forums » Help with using the discussion forum |
- Do I have to register?
- I registered but cannot log in. Why?
- I registered in the past but now I can't log in. Why is that?
- I've lost my password. What should I do?
- Why can't I log in?
- Why do I get logged out automatically?
- How do I change my personal settings?
- How do I place an message?
- Can I insert a hyperlink in my message that points to another website?
- Can I post an image in my message?
- Can I use HTML code in my messages?
- I want to change the text on my post. Can I do that myself?
- A post contains swearing or harrassment. What can I do?
- What is a Moderator?
- What is an Administrator
Do I have to register?
No. You do not have to register to view the forum. However, if you wish to reply to a post, or create your own new subject then you will have to register and then log in before you are able to do either.
I registered but cannot log in. Why?
When you register as a new user, an email is sent to the address you specified in your registration form. You must follow the instructions specified in that message before you are able to log into the discussion forum.
If you have followed those instructions and still have trouble logging in, please request a new password to be issued and try to log in with that.
I registered in the past but now I can't log in. Why is that?
The most likely reason for this is because you entered an incorrect email address or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason.
I've lost my password. What should I do?
Don't panic! While your password cannot be retrieved, we can email a new one to you. To do this go to the login page and click “Forgotten your password?”. Follow the on-screen instructions and you should be able to log in again in no time.
Why can't I log in?
Have you registered? In order to post new messages you must register before you can log in. If you have already registered and still cannot log in, please check and double check that you are using the correct email address and password. This is usually the problem. If you have followed those instructions and still have trouble logging in, please request a new password to be issued and try to log in with that.
Why do I get logged out automatically?
The discussion forum will only keep you logged in for a preset time (approximately 30 minutes). This prevents misuse of your discussion forum account by anyone else. If you want your login details to be retained, please tick the “Remember my login details” box the next time you login to the forum.
How do I change my personal settings?
All your settings (if you have registered) are stored in our database. To alter them, click the “Profile” button shown at the top of all forum pages. This will allow you to change your settings.
How do I place an message?
First you will need to register as a user. Once your registration has been confirmed, open the appropriate forum subject and click on “Add a New Subject” to make your post. Enter a subject and your comments and click “Add Subject”. Your message will then be added to the discussion forum.
Can I insert a hyperlink in my message that points to another website?
Yes. Simply click the “Insert Link” button on the message toolbar. You will then be asked to type the website address you desire. Click OK, then type the text you wish to activate the link and click OK once more. The link details will then be added into your message composition box.
Can I post an image in my message?
Yes. You may include an image that is already located somewhere on the internet. Simply click the “Insert Image Link” button and enter the web address (URL) of the image. You may not upload images as part of your forum post.
Can I use HTML code in my messages?
No. Any HTML code entered will be converted to plain text, so links, images and other code will not work.
I want to change the text on my post. Can I do that myself?
Yes. Open your post and click on the “Edit” button underneath your message text. You can then change the text of your message.
A post contains swearing or harrassment. What can I do?
You can report the post to the forum moderators. Locate the post you wish to report, then click the “Report” button underneath it. You will have to enter the reason why you feel the post should be removed or edited.
What is a Moderator?
An individual or group of individuals whose job it is to look after the running of the discussion forum from day to day. The moderator has the power to edit or delete posts, and lock, unlock, move or delete posts if necessary. Generally moderators are there to prevent people posting inappropriate messages.
A moderator may have access to update all discussion forums on the site, or individual forums more specific to their department. You can identify these moderators by the “Site Moderator” or “Forum Moderator” tags that appear next to their usernames.
What is an Administrator?
The administrator manages and controls all facets of the discussion forum including setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities.
You can identify an administrator by the “Site Administrator” tag that appears next to their usernames.
