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Report Types

Allotments

Allotment - defective, damaged or vandalised

Anti-social behaviour

Anti-social behaviour (non-Salix Homes area)
Anti-social behaviour (Salix Homes Housing area)

Bridges or structures (including subways)

Bridge parapet - damaged or vandalised
Bridge safety fencing - damaged or vandalised
Flooding (NOT private property)
Graffiti (bridges and structures ONLY - including subways)
Street light - general enquiry (NOT other categories)
Subway light - damaged or vandalised

Buildings

Buildings - dangerous
Buildings - open or derelict

Car parks (pay and display only)

Car park - damaged or vandalised
Car park - disabled facilities not working, damaged or vandalised
Car park - graffiti complaint
Car park - lighting faults
Car park - parking meter not working
Car park - poor surface or worn lane markings
Street light - general enquiry (NOT other categories)

Countrified paths, bridleways and other rights of way

Abandoned vehicles
Bridge parapet - damaged or vandalised
Bridge safety fencing - damaged or vandalised
Countrified path - flooded
Countrified path - poor surface condition
Countrified path obstructed or otherwise impassable
Directional signs - poor way marking
Diversions or notices - unofficial or misleading
Dog - fouling
Fly-tipping or dumping
Graffiti (bridges and structures ONLY - including subways)
Litter bin - full
Litter problem
Manhole or grid cover - damaged or missing
Noise nuisance (NOT traffic noise)
Path fencing or boundary - damaged or vandalised
Rats
Stile or gate - damaged or vandalised
Street light - flickering, dim, out
Street light - general enquiry (NOT other categories)
Street light - leaning, damaged, knocked over or vandalised
Street light - permanently on
Street light - switching on early or late
Street light - wires exposed or door off
Vehicle use unauthorised

Dogs

Dog - dangerous
Dog - fouling
Dog - missing
Dog - stray or packs
Noise nuisance (NOT traffic noise)

Drainage, sewerage, flooding

Countrified path - flooded
Drains - blocked (NOT private property)
Flooding (NOT private property)
Gully - blocked
Manhole or grid cover - damaged or missing
Smells (foul sewage)
Water main - burst

Fly-tipping or dumping

Abandoned vehicles
Fly-tipping or dumping

Graffiti

Car park - graffiti complaint
Graffiti (bridges and structures ONLY - including subways)
Graffiti (NOT other categories provided and not private property)
Street nameplates - missing, obscured, damaged or vandalised
Traffic or road signs - missing, obscured, damaged or vandalised

Grass or weeds

Grass - cutting
Weeds - removal

Hedges or trees

Countrified path obstructed or otherwise impassable
Hedges or trees overgrown (NOT in the street or on countrified paths)
Hedges or trees overgrown (obstructing roads or pavements ONLY)
Tree root - damaged or vandalised
Tree root - lifting pavement or flagstone

Light nuisance

Car park - lighting faults
Light nuisance (NOT street lighting related)
Street light - flickering, dim, out
Street light - general enquiry (NOT other categories)
Street light - permanently on
Street light - switching on early or late
Subway light - flickering, dim, out
Traffic sign or bollard (illuminated) - flickering, dim, out

Litter

Litter bin - full
Litter problem

Noise nuisance

Noise nuisance (NOT traffic noise)
Traffic problem - noise

Parks

Park equipment - defective, damaged or vandalised

Pests or vermin

Ants
Bedbugs
Bees
Beetles
Cockroaches
Fleas
Flies
Mice
Pigeons
Rats
Squirrels
Wasps

Pollution

Dust or deposits
Light nuisance (NOT street lighting related)
Noise nuisance (NOT traffic noise)
Smells (foul sewage)
Smells (NOT sewage related)
Smoke nuisance
Traffic problem - noise
Water pollution

Recycling

Bulky item removal
Fly-tipping or dumping
Fridge or freezer collection
Litter bin - full
Litter problem
Recycling box - missed collection
Recycling site complaint

Refuse (domestic only)

Bin - damaged or vandalised
Bin - new required
Bin - not emptied
Bin - part emptied
Bin - stolen
Bulky item removal
Fly-tipping or dumping
Fridge or freezer collection
Recycling box - missed collection
Recycling site complaint

Rivers or waterways

Water pollution

Road Safety

Pedestrian training
Safer routes to school
School crossing patrol service
School/group educational talk
Traffic calming scheme
Travel plan

Roads or pavements

Abandoned vehicles
Advertisements - unofficially posted
Collapse or subsidence (roads or pavements)
Excavation works (utility or private)
Flooding (NOT private property)
Fly-tipping or dumping
Grass - cutting
Guardrail - missing, damaged or vandalised
Hedges or trees overgrown (obstructing roads or pavements ONLY)
Kerbstone - loose or damaged
Litter problem
Obstruction (NOT traffic caused and not debris or spillage)
Obstruction (traffic caused ONLY)
Parking infringement
Paving or flagstone - cracked
Paving or flagstone - missing or stolen
Paving or flagstone - rocking or dangerous
Pedestrian crossing lights - not working, damaged or vandalised
Potholes or cracks (roads or pavements)
Road debris or spillage (NOT mud on road)
Road markings - worn (including yellow lines)
School or zebra crossing lights - not working, damaged or vandalised
Skips - problem reports (existing placements)
Street light - flickering, dim, out
Street light - general enquiry (NOT other categories)
Street light - leaning, damaged, knocked over or vandalised
Street light - permanently on
Street light - wires exposed or door off
Street nameplates - missing, obscured, damaged or vandalised
Traffic bollard (non-illuminated) - damaged or vandalised
Traffic or road signs - missing, obscured, damaged or vandalised
Traffic problem - excess speed
Traffic problem - noise
Traffic problem - volume
Traffic sign or bollard (illuminated) - damaged, knocked over or vandalised
Traffic sign or bollard (illuminated) - flickering, dim, out
Traffic sign or bollard (illuminated) - wires exposed or door off
Traffic signals - not working, damaged or vandalised
Traffic signals - poor timing
Tree root - damaged or vandalised
Tree root - lifting pavement or flagstone
Trip hazard (roads or pavements)
Vehicles illegally crossing the kerb
Weeds - removal

Smoke, smells or dust

Dust or deposits
Smells (foul sewage)
Smells (NOT sewage related)
Smoke nuisance

Street lighting

Car park - lighting faults
Street light - flickering, dim, out
Street light - general enquiry (NOT other categories)
Street light - leaning, damaged, knocked over or vandalised
Street light - permanently on
Street light - switching on early or late
Street light - wires exposed or door off
Subway light - damaged or vandalised
Subway light - flickering, dim, out
Traffic sign or bollard (illuminated) - damaged, knocked over or vandalised

Traffic Management

Access protection marking
Direction sign - new
Disabled parking bay - new
Give way marking - new
Keep clear marking - new
Parking bay - new
Residents parking scheme
School keep clear marking
Traffic sign - new
Yellow box junction - new
Yellow lines - new

Traffic or parking problems

Car park - lighting faults
Car park - parking meter not working
Car park - poor surface or worn lane markings
Collapse or subsidence (roads or pavements)
Excavation works (utility or private)
Flooding (NOT private property)
Obstruction (NOT traffic caused and not debris or spillage)
Obstruction (traffic caused ONLY)
Parking infringement
Road debris or spillage (NOT mud on road)
Road markings - worn (including yellow lines)
School or zebra crossing lights - not working, damaged or vandalised
Skips - problem reports (existing placements)
Traffic problem - excess speed
Traffic problem - noise
Traffic problem - volume
Traffic signals - not working, damaged or vandalised
Traffic signals - poor timing
Vehicles illegally crossing the kerb

Traffic or road signs

Advertisements - unofficially posted
Pedestrian crossing lights - not working, damaged or vandalised
Road markings - worn (including yellow lines)
School or zebra crossing lights - not working, damaged or vandalised
Street nameplates - missing, obscured, damaged or vandalised
Traffic or road signs - missing, obscured, damaged or vandalised
Traffic sign or bollard (illuminated) - damaged, knocked over or vandalised
Traffic sign or bollard (illuminated) - flickering, dim, out
Traffic sign or bollard (illuminated) - wires exposed or door off
Traffic signals - not working, damaged or vandalised
Traffic signals - poor timing

Traffic warning lights or pelican crossings

Pedestrian crossing lights - not working, damaged or vandalised
School or zebra crossing lights - not working, damaged or vandalised
Traffic sign or bollard (illuminated) - damaged, knocked over or vandalised
Traffic sign or bollard (illuminated) - flickering, dim, out
Traffic sign or bollard (illuminated) - wires exposed or door off
Traffic signals - not working, damaged or vandalised
Traffic signals - poor timing

Transportation

Footpath closures - temporary
Intimidating animals
Rights of way - opening up
Rights of way improvement plan

Vandalism

Abandoned vehicles
Allotment - defective, damaged or vandalised
Bin - damaged or vandalised
Bridge parapet - damaged or vandalised
Bridge safety fencing - damaged or vandalised
Buildings - open or derelict
Car park - damaged or vandalised
Guardrail - missing, damaged or vandalised
Park equipment - defective, damaged or vandalised
Paving or flagstone - missing or stolen
Pedestrian crossing lights - not working, damaged or vandalised
School or zebra crossing lights - not working, damaged or vandalised
Stile or gate - damaged or vandalised
Street light - leaning, damaged, knocked over or vandalised
Street light - wires exposed or door off
Street nameplates - missing, obscured, damaged or vandalised
Subway light - damaged or vandalised
Traffic bollard (non-illuminated) - damaged or vandalised
Traffic or road signs - missing, obscured, damaged or vandalised
Traffic sign or bollard (illuminated) - damaged, knocked over or vandalised
Traffic sign or bollard (illuminated) - wires exposed or door off
Traffic signals - not working, damaged or vandalised
Vandalism (or damage) - (NOT other categories or private property)

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