Salford City Council

Get in touch

How we use your information

The council will use your personal information for the purpose of delivering the service as requested by you by completing this form. Detailed information about how the council handles personal information is set out in the council’s Primary Privacy Notice and Service Specific Privacy Notices which are accessible on our General Data Protection Regulation (GDPR) page.

Get in touch

You can use this form to tell us what is going well, or with the care you are getting. You can also find out more about advocates or get in touch with someone who can help to sort things out if you're unhappy or upset.

What is a complaint?

A complaint is any problem with the service you are getting or trying to get from us, or a problem with things that we do or don't do.

What is a comment?

We welcome any comments you might want to give us about the service we provide for you. This might be ideas on how we can do things better.

What is a compliment?

We welcome any compliments - this is when you feel you have received an excellent level of service and want to tell us about it.

By listening to you, it helps us to work out what we are doing right and what we need to improve our service.